General Monitoring Services, Inc. (GMS) has been exceeding customer expectations, one client at a time, since 1971. Our emphasis is on Service with Integrity and Commitment. As a UL® listed central station, we adhere to high standards and have a team of dedicated professionals that are ready to help. We are committed to offering our clients a customized service that will fit their needs.
GMS is a general monitoring service. We can monitor anything you need us to. If a signal can be sent, we can monitor it for you. Not only are we monitoring Fire and Burg events, we also monitor radio and cellular backups, elevator and pool phones, PERS (Personal Emergency Response Systems), Two-way monitoring, Video, GPS tracking and AES-intelliNet Radio.
Not only are we able to monitor all of your signals, we are also able to act as your answering service as well, so you don’t have to worry about missing any important calls, no matter what the time of day or night.
Company History
General Monitoring Services, was founded by Joseph Chetta in 1971, under the name General Security Systems (GSS). Before starting GSS, Mr. Chetta was a law enforcement officer with the Los Angeles Sheriff’s Department. Mr. Chetta is a past president of the Los Angeles Burglar and Fire Association and now serves on the Board of Directors for General Monitoring Services.
In 1987 GSS decided that it was time to open their own central station and began by monitoring only their accounts. By doing this, they were able to ensure the quality of service that their customers received.
GMS's original central station had only 600 square feet. Our new central boasts over 10,000 square feet with room to expand.
Word soon spread that GSS was doing great things, independent dealers began approaching GSS to monitor their accounts as well. 1994 was a monumental year; Tim LeBlanc came on board, as President and partner to take the company to new heights. The name was changed to General Monitoring Services. Within a short time, it was decided that GSS would no longer compete with our dealers. GMS separated monitoring from the alarm side of the company and sold off the alarm business. Now our only business is monitoring.
Monitoring only alarm panels, is now a thing of the past and anything that can send a signal can now be monitored, from fleet vehicles that have GPS to environmental refrigeration units can be monitored by GMS.
GMS started with 12 employees and monitoring for local companies; today with over 70 employees we are capable of monitoring nationwide.