T.C. McNett, representing Just Cruzin Life Foundation, www.justcruzinevents.com, presented Mary Ellen Gruendyke with a contribution of $3,000 that will go towards purchasing flags that will be placed at Riverside National Cemetery on Veteran’s Day and Memorial Day.

Mary Ellen’s husband Dick, a Viet Nam Vet and career Air Force Officer, was known for his commitment to his country and was in every way a “flag, mother and apple pie” kind of American. Dick passed away in 2007, which was when Mary Ellen realized the need to purchase flags and organize volunteers to place the flags at Riverside National Cemetery. Due to her efforts over 10,000 American Made Flags have been purchased but many more are needed.

Tim LeBlanc, President of General Monitoring Services (GMS) agreed to help get the message out about the need at Riverside National Cemetery to honor the men and women who have given the ultimate sacrifice in the service of our great country to secure the freedoms that we enjoy. T.C. McNett heard about the 2010 Flag Project from Mr. LeBlanc, he knew that the Just Cruzin Life Foundation was just the organization to help out! This nonprofit corporation was specifically developed for the purpose of benefiting those less fortunate than ourselves. Their mission is to enrich the lives of children and veterans through financial contributions. They have raised hundreds of thousands of dollars for those in need. Just Cruzin Production’s will be hosting the Wagon Wheel Country Music Festival on August 28th – 29th at the Lake Elsinore Diamond Baseball Stadium, , www.wagonwheelfestival.com for updates.

T.C.McNett is one of GMS’s long time dealers, Alarmco, www.alarmcosecurity.net. They specializes in the design, installation, service and monitoring of security and fire alarm systems, access control and CCTV for both residential and commercial markets. “It is dealers like T.C. at Alarmco and their unparalled generosity that makes a difference in their communities. We want to thank T.C. for helping us secure the donation through the Just Cruzin Life Foundation and also for the generous donation from Alarmco. I am proud to call T.C. a friend of mine. ” says Tim LeBlanc.

For more information go to www.gmscentral.com/2010/06.

Great news for all of our dealers that use Connect 24, GMS is now a Connect 24 Master Reseller! Transferring accounts is easy. You will simply sign an authorization form and GMS will do the rest. No service calls or further involvement is needed on your part. GMS will handle it all.

Once you have transferred your Connect 24 accounts to GMS, you will have 24 x 7 support, by GMS staff that already knows your company. You will still have access to activate or deactivate accounts through the internet or the Connect 24 automated VRU. Your existing usage rates and activation fee will be the same as what you are currently paying.

Plus, instead of paying one year in advance with Connect24, GMS will include your monthly usage charges on your regular monitoring invoice. If you have already paid Connect 24 in advance, you should receive a prorated reimbursement, from Connect 24, once the transition of your accounts has been completed.

If you have not been contacted or signed an authorization letter, please contact GMS Operations at 866-804-8844 or operations@gmscentral.com.

Please click Connect24 Dealer Transfer to download PDF.

Are you looking to increase employee productivity?

If you are looking for ways to increase the productivity of your service technicians, GMS can help.  We are happy to announce a new service that promises to do just that.  Dice Voice is an automated phone system that allows service technicians to call in and retrieve information, place accounts on and off test, listen to history and more.  At any time during the call, service technicians and be transferred over to a live operator in the central station.

Not only will Dice Voice save your employees time, it will also help GMS to provide better service for your customers!  At GMS, it is our Operators top priority to take calls from subscribers and answering those calls as promptly as possible.  Having service technician’s using Dice Voice, it will free up operator time to handle calls from subscriber more efficiently.

For more information on Dice Voice, please call Sandra Long at 800-839-7212.

In an effort to help our dealers get slow paying customers to get caught up on past due bills, General Monitoring Services, Inc. and A.R.M. (Accelerated Revenue Management) have partnered to launch our Dealer Collection Program.  This program is designed to keep your costs to a minimum, while lowering your receivables and retain your slow paying customers.  With this Dealer Collection Program, our dealers will pay a flat-fee, while realizing results over THREE times the national average.  

This will result in less work, improved processing time while achieving the highest collection and recovery possible.  A.R.M. has been recognized by Forbes magazine as one of the top 10 National Collection Agencies in the country. 

 If you are looking for ways to improve your internal collection processes, retain slow paying customers  and work with a company that specializes in the Alarm Industry, contact your GMS representative today,  Sandra Long at 800-839-7212 or Debbie Padilla at 866-451-5534. 

Please click here to open flyer.

June 2, 2010 GMS held our first in a series of Dealer Education Seminars, covering Voice Over IP, what it is and why it is important to know and learn about current solutions.  With POTS lines quickly becoming a thing of the past, dealers need to understand what the solutions are in order to stay competitive.  On average between 8,000 and 10,000 homes and businesses are switching from POTS lines DAILY.   With representatives from, XO Communications, VoIP Alarm, AES Radio, Napco, DSC and GE, dealers from across Southern California made their way to Huntington Beach to learn more about the challenges of their customers going away from the traditional POTS lines and what they are going to need to do in order to stay competitive and retain those customers that are choosing to go with Voice Over IP.

After the seminar ended, the GMS Staff received numerous positive comments from dealers and vendors alike.  The seminar was a much needed opportunity to get the information into the dealer’s hands.  The turnout was fantastic and we are looking forward to the next one already.

We would also like to take this time to thank Howard Eigenberg, Roy Kaneshiro and Wendy Nguyen with XO Communications, Bryan Field-Elliott with VoIP Alarms, Steve Eisenstadt with PSR, representing AES Radio, Dale Clement with Napco, John Kaloper, Gary Cotton and Sigifredo Ruiz with DSC and Sheldon Strong with GE for their time and effort into making our first seminar a success!

If you have attended the seminar and did not receive an email with a survey attached, please click on the following link to let us know what you think and how we can improve future seminars.

http://www.surveymonkey.com/s/2MLDXHK Click here to take survey

That’s right GMS is encouraging our employees to quit…Quit Smoking that is!  On May 11, 2010, GMS will be holding our own Great Security Smokeout, to help our employees on their quest for a healthier lifestyle.  Tobacco use is the single largest preventable cause of disease and premature death in the U.S., which is why GMS is turning to The World’s Greatest Hypnotist, Dave Hill, who will be hypnotizing almost 20% of our staff to help them get healthier and live longer.  Dave has been helping others overcome smoking and weight loss issues for over 20 years.  For more information on Dave Hill and how he can help you or your employees, please visit his web site at www.worldsgreatesthypnotist.com.